Shipping Policy
Effective Date: February 20, 2025
1. Shipping Methods & Delivery Times
- We offer standard and expedited shipping options.
- Delivery times vary based on location and shipping method selected at checkout.
- Estimated delivery times will be provided at the time of order placement.
2. Shipping Costs
- Shipping charges are calculated at checkout based on the destination and shipping method.
- Free shipping may be available on qualifying orders.
3. Order Processing
- Orders are typically processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
4. International Shipping
- We currently ship to select international locations.
- International orders may be subject to customs fees and import duties, which are the responsibility of the customer.
5. Tracking & Delivery
- Once shipped, customers will receive a tracking number via email.
- Autosivocity is not responsible for delays caused by the shipping carrier or customs.
6. Lost or Damaged Packages
- If your package is lost or damaged, please contact our support team within 7 days of the estimated delivery date.
- We will work with the carrier to resolve the issue as quickly as possible.
7. Contact Information
For any questions regarding our shipping policy, contact us at:
Email: info@btc24.click
Phone: (423) 543-3875
Address: 610 Parkway Blvd, Elizabethton, Tennessee, 37643
By placing an order with Autosivocity, you agree to this Shipping Policy.